1. Returns
We only accept returns in case the product is defective, damaged, or incorrect at the time of delivery. No return or exchange will be accepted for any other reason such as size issues, color preference, or change of mind.
2. Return Eligibility
To be eligible for a return, the issue must be reported within 7 days from the date of delivery. After this period, no return or exchange requests will be accepted under any circumstances.
3. Return Process
To initiate a return, you must contact our support team with proper proof such as images or videos clearly showing the defect or issue. Once verified, we will provide further instructions for return or replacement.
4. Replacement Policy
In case of a valid defective product, we will offer a replacement of the same product. Refunds are not applicable unless the product is out of stock or cannot be replaced.
5. Non-Returnable Conditions
We do not accept returns for reasons such as:
• Change of mind
• Size or fitting issues
• Color or design preference
• Delay in reporting after 7 days
6. Important Note
The product must be unused and in original condition with packaging. Any used or damaged item (not caused during delivery) will not be accepted for return.
7. Policy Updates
We reserve the right to update or modify this policy at any time without prior notice.